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Terms of Service

Effective Date: December 15, 2017

StoreMe Customer Terms of Service and End User License Agreement

Welcome to StoreMe’s proprietary mobile application (including all related documentation, the “App”) and on-demand hourly storage platform connecting users who register using the App (“Customers”) with retail stores, hotels, offices, residences and other venues approved by StoreMe (“Hosts”) who access the platform at StoreMe’s website, available at www.getstoreme.com/ (the “Site” and together with the App, the “Service”).  By registering for the Service, downloading or installing the App, or otherwise accessing or using the App or the Service, you hereby agree to be bound by these StoreMe Customer Terms of Service and End User License Agreement (“Terms of Service”) and our Privacy Policy, found at www.getstoreme.com/PrivacyPolicy (the “Privacy Policy”), which is incorporated herein by reference.  If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Service.

As used herein, the terms “Customer” and “Customers” refer to you (the StoreMe Customer who has registered for the Service using the App) and all other StoreMe Customers (including you) who have registered for the Service.  Access to and use of the App is limited to individual Customers acting on their own behalf and not on behalf of any organization, and you represent and warrant that you are accessing the Service in your individual capacity and not on behalf of an organization.  References in these Terms of Service to “you” or “your” refer to you, the individual Customer.

The Service, the Site and the App are owned and operated by StoreMe, Inc. (“StoreMe” or “we” or “us”).  We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Service at any time without further notice.  If we do this, we will post the changes to these Terms of Service on this page, send you an email notifying you that Terms of Service have changed at the email address you provide when registering (or which you later update), and will indicate at the top of this page the date these terms were last revised.  Your continued use of the App and the Service after any such changes constitutes your acceptance of the new Terms of Service.  It is your responsibility to regularly check the App to determine if there have been changes to these Terms of Service and to review such changes.

Please read these Terms of Service carefully as they contain important information regarding your legal obligations, remedies, and rights, including various limitations and exclusions.

  1.  General

Our Service allows Customers using the App to reserve space at a location that is owned, operated or leased by a Host (the “Location”) to drop off their luggage, bags and other personal items (“Items”) at the Location, and pick up the Items at a later time.  Using the Site, Hosts are able to manage Customer reservations and the drop-off and pick-up of Customers’ Items.

  1.  App License; Requirements for and Restrictions on Use

Subject to your compliance with these Terms of Service, StoreMe hereby grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to download, install and use one copy of the App for the sole purpose of your personal non-commercial use on any compatible mobile devices you own or control (each, a “Mobile Device”).  These Terms of Service do not provide you with title to or ownership of the App, but only a limited license to use the App in accordance with the terms hereof.  All rights that are not expressly granted to you in these Terms of Service are retained by StoreMe and its licensors.

The term of this license shall commence upon your earlier installation or use of the App and ends upon the earlier of: (a) you deleting and permanently purging all copies of the App in your possession from any mobile device or other medium on which you have stored or installed it; (b) your failure to comply with these Terms of Service; or (c) termination of your StoreMe Account (including without limitation for any reason set forth in Section 13 below).

The App may require an Internet connection to access or enable certain features of the App, authenticate that you have a valid license to the App, or perform other functions.  If the device on which the App is installed does not have Internet access and the App does not have the necessary permissions to fully access such Internet access, then the App or certain features of the App may not operate or may cease to function properly, either in whole or in part.  Additionally, you acknowledge and agree that your geo-location information must be provided to the App and your Mobile Device in order to provide the Service.  You acknowledge and agree that your geo-location information may be obtained by the Service while the App is running.

You shall not, and shall not permit any third party, to: (i) modify or create any derivative work of the App or any part of the App; (ii) reverse engineer, decompile or disassemble the App, in whole or in part; (iii) use the App for any commercial purpose; (iv) distribute, rent, lease, lend, sell, license, assign, export, import, convey or otherwise grant rights to third parties with regard to the App or any copies or any part of the App; (v) make a copy (other than a backup copy) of the App or any part of the App (other than as expressly permitted herein); (vi) remove, modify or obscure any copyright, trademark, or other proprietary notice, author attributions, legal notices or other labels appearing within the App; or (vii) use the App to develop or market any product, software or service that is functionally similar to or derivative of the App, the Service, any of the StoreMe Content (as defined in Section 9 below) or any other StoreMe product, software or service.  

  1.  Registration and Updating Your StoreMe Account

The Service, the Site and the App are intended solely for persons who are 18 or older.  Any access to or use of the Service by anyone under 18 is expressly prohibited.  By accessing or using the Service, you represent and warrant that you are 18 or older.

If you would like to become a StoreMe Customer and gain access to the Service, you must register for a StoreMe account (“StoreMe Account”).  During the registration process, you will be required to enter certain information, including your full name, email address and phone number (your “Contact Information”) and a credit or debit card (your “Payment Card”), which you authorize us and our third-party payment processors to charge each time you book a Reservation (as defined below).  You will also be required to create an individual password.  You are solely responsible for safeguarding your password and you agree not to disclose your password to any third party.  Unless expressly authorized by StoreMe, you are not permitted to share your StoreMe Account with anyone or allow others to access or use your StoreMe Account.

You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.  The information you enter and selections you make during registration will be saved to your StoreMe Account, which you may update at any time using the functionality of the App.  You may not have more than one active StoreMe Account and we reserve the right to suspend or terminate your StoreMe Account and your access to the App and the Service if you create more than one account.

  1.  Booking Reservations

Using the App, you may book a reservation to store your Items at a Host’s Location (each, a “Reservation”).  Before submitting a Reservation, you must select from the choices afforded on the App and provide certain information, including: (a) a photo of the Items to be stored at the Location; (b) the number and size of each Item (i.e., Small Item or Large Item); and (c) the date and time when you intend to pick up the stored Items (“Estimated Pick-up Time”).  Before submitting your Reservation, you will also be required to confirm the Contract Information and Payment Card (to be charged in connection with the Reservation) saved to your StoreMe Account.  You may also include special notes or instructions for the Host regarding the handling or storage of your Items.

When you submit a Reservation at a Host’s Location using the App, we will send you a confirmation message (“Reservation Confirmation”) to the email address and/or phone number (via text message) you have designated in your StoreMe Account.  We will also send a copy of the Reservation Confirmation to the Host.

Each time you book a Reservation with a Host, you agree to cooperate with the Host in good faith to facilitate drop-off and pick-up of your Items, in accordance with the applicable Reservation and Section 5 below.

  1.  Drop-Off, Storage and Pick-Up

After booking a Reservation, you must arrive at the Host’s Location to drop off your Items no later than one (1) hour after booking the Reservation.  If you fail to arrive at the Location within such one-hour period, the Service will automatically cancel your Reservation and you will be charged a cancellation fee in accordance with Section 7 below.  When you arrive at the Location, you will be required to verify your identity by providing the Host with your Contract Information (which is made available to the Host in the Reservation Confirmation) or a copy of the Reservation Confirmation on your Mobile Device.  The Host will compare your Items against the photo, quantity and size of the Items as set forth in the Reservation Confirmation.

You acknowledge and agree that during the drop-off and check-in process, the Host may reasonably require you to open any Item(s) to permit the Host to inspect their contents to verify that they do not contain any Prohibited Material (as defined in Section 6 below).  If the Host reasonably determines that you have not complied with the requirements of this paragraph, the Host can check the Customer in and out and refuse to store your item(s) and you will be charged a fee in accordance with Section 7 below.

While your Items are being stored at the Location, the Host may not open or inspect the contents of such Items without your consent, unless the Host reasonably believes any such Item contains Prohibited Material.  You are responsible for any bodily injury or property damage sustained at the Location and caused by your Items (including without limitation any Prohibited Material contained therein), except to the extent such bodily injury or property damage results from the negligence or willful misconduct of, or breach of the Host Terms of Service (available at www.getstoreme.com/HostTermsofService) by the Host or any of its employees, contractors or agents, or any third-party customer or guest of the Host.

Upon your return to the Host’s Location, the Host may require you to verify your identity in accordance with the first paragraph of this Section 5.  The Host will return custody of all Items to you during the pick-up and check-out process.

You acknowledge and agree that, with respect to any of your Items stored pursuant to a Reservation, a Host may keep, sell, give away or otherwise dispose of any such Item without notice to you upon (or any time after) seven (7) calendar days after your scheduled Estimated Pick-up Time for such Item(s) at the Location as specified in your Reservation (“Maximum Holding Period”), unless you have notified the Host and made other arrangements that are acceptable to the Host. Neither the Host nor StoreMe has any responsibility or liability with respect to any such Item after the expiration of the Maximum Holding Period applicable to your Reservation.  You are solely responsible to pick up your Items within the time specified in your Reservation, and you shall remain responsible for all fees incurred for the duration of the applicable Maximum Holding Period if you fail to pick up your Items.

  1. Prohibited Material

You hereby agree that you shall not store any of the following items at any Location (collectively, “Prohibited Material”):

(a)   Items that are illegal to possess under applicable federal, state or local law;

(b)  Hazardous material of any kind, including without limitation explosives, flammable items, fuel, pesticides, toxic chemicals, pollutants, waste or radioactive materials;

(c)   Firearms, weapons, ammunition, illegal drugs or other controlled substances;

(d)  Stolen goods or other contraband;

(e)   Perishable food items, spoiled food, living or deceased plants or animals, infested or otherwise contaminated items;

(f)   Items that emit fumes or other strong odors;

(g)   Cash, jewelry, fine art or securities; or

(h)  Other items with significant monetary value.

Notwithstanding Section 5 above, the Host may remove from the Location and dispose of any Item that the Host reasonably believes contains Prohibited Material other than items identified in clauses (g) or (h) above, without notice to you and without responsibility to you.

  1.  Fees and Payment Terms

Each time you book a Reservation, your Payment Card will be immediately charged a non-refundable (except as set forth below) deposit equal to the total fees for the first one (1) hour of your reservation; provided, however, that if you cancel the Reservation within five (5) minutes after booking, we will refund your deposit in full.

Upon completion of your Reservation when you pick up your Items from the Host, the Service will calculate the total fees you owe (the “Reservation Fee”) based on the total time elapsed between thirty (30) minutes after the time you booked the Reservation, and the time you picked your Item(s) up from the Host’s location once the Host has completed the check-out process (and not based on the Estimated Pick-Up Time in the Reservation Confirmation), and the hourly and/or daily charges applicable to such Item(s).  The total Reservation Fee you owe will be communicated to you in the App immediately after you have picked up the Items from the Location and the Host has  completed the check-out process.

Your Reservation Fee will be determined by multiplying (i) each Large Item and each Small Item stored at the Location, by (ii) StoreMe’s then current hourly rate for Large Items and Small Items, respectively; provided, however, that if the length of the Reservation is greater than seven (7) hours but less than twenty-four (24) hours, you shall not pay by the hour, but shall instead pay StoreMe’s then current daily rate for each Large Item and each Small Item.  At the start of each subsequent 24-hour period after the Items have been dropped off at the location, the same calculation shall apply.  StoreMe’s current hourly and daily rates for Large Items and Small Items are made available to all Hosts and Customers through the Service, and you will have the opportunity to review these rates prior to booking a Reservation.  All determinations made by StoreMe regarding fees shall be final and binding on Hosts and Customers.

You acknowledge and agree that we (or our third-party payment processor) may charge your Payment Card for the amount of the Reservation Fee (less any deposit already charged, if applicable) immediately once you have picked up your Items from the Location and the Host has completed the check-out process.  All payments will be made in U.S. Dollars.  You may not make, or offer to make, any cash payments to Hosts who have stored your Items, and all payments must be processed using the Service through Stripe as set forth below.

We use a third-party payment platform to process credit and debit card transactions for your StoreMe Account, which payment platform may require you to agree to separate terms and conditions that apply to the processing of payments hereunder. We may replace our third-party payment processing service without notice to you. If you have any questions or concerns relating to payments that occur through your use of the Service, you must contact StoreMe and not our third-party payment processor.

  1.  Customer Representations and Warranties

Each time you use or access the App or the Service (including without limitation each time you book a Reservation), you represent and warrant to StoreMe that:

  • You have provided, and will continue to provide, information that is correct and current;
  • Your performance under these Terms of Service and your use of the App and the Service will comply with all applicable laws, rules and regulations; and
  • You have the authority to agree to these Terms of Service and have the necessary rights to perform your obligations hereunder.
  1.  Ownership

The Service (including the Site and the App), the StoreMe Data and the StoreMe Content, including all intellectual property rights therein, are and shall remain (as between you and StoreMe) the property of StoreMe and its licensors.  As used herein: (a) the “StoreMe Data” means all data and information related to the access and use of the Service hereunder, including all information about Hosts with whom you book Reservations in connection with such Reservations; and (b) the “StoreMe Content” means content (other than StoreMe Data) available on or through the Service (including the Site and the App), including designs, computer code, text, graphics, pictures, music, sound, and other works and their selection and arrangement.

You are granted a limited license to access and use the Service, the Site, the StoreMe Data and the StoreMe Content in accordance with these Terms of Service, solely to exercise your rights and perform your obligations hereunder.  No StoreMe Data or StoreMe Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted or sold in any form or by any means, in whole or in part, without our prior written permission.  You may not upload or republish StoreMe Data or StoreMe Content on any Internet, intranet or extranet site or incorporate the information in any other database or compilation, and any other use of the StoreMe Data or StoreMe Content is strictly prohibited.

Except for the limited licenses granted in Section 2 and this Section 9, neither these Terms of Service nor your use of the Service, the StoreMe Data or StoreMe Content conveys or grants to you any rights in or related to the Service, the StoreMe Data or StoreMe Content.

  1.  Confidentiality

You acknowledge and agree that in connection with your use of the Service you may have access to or may be exposed to, directly or indirectly, StoreMe confidential information (“Confidential Information”).  Confidential Information includes, without limitation, all StoreMe Data and our transaction volume, marketing and business plans, business, financial, technical, operational and other non-public information (whether disclosed in writing or verbally) that we designate as being proprietary or confidential or which you should reasonably know should be treated as confidential.  You acknowledge and agree that: (a) you shall not use Confidential Information for any purpose except in furtherance of these Terms of Service; (b) you shall not disclose Confidential Information to any third party, except to your employees, contractors and agents, as necessary to perform hereunder, provided such persons are bound to obligations of confidentiality and non-use no less protective than the terms hereof; and (d) you shall return or destroy all Confidential Information, upon the termination of these Terms of Service or at our request.  Notwithstanding the foregoing, Confidential Information shall not include any information to the extent it: (a) is or becomes part of the public domain through no act or omission on your part; (b) was in your possession prior to the date hereof without an obligation of confidentiality; (c) is disclosed to you by a third party having no obligation of confidentiality with respect thereto; or (d) is required to be disclosed pursuant to law, court order, subpoena or governmental authority, provided you notify us and provide us with a reasonable opportunity to contest or limit such required disclosure.

  1.  Privacy

You agree that you have read, understood and accept the terms of our Privacy Policy.  This policy governs the collection, use and sharing of personal and non-personal information from you when using the Service (including the Site and the App).

  1.  Links to Other Websites

The App or the Service may contain links to other websites that are not under the control of StoreMe.  The inclusion of any link does not imply endorsement by us of such site and we are not responsible for the content of such linked sites.  If you decide to leave the App and access a third party website, you do so at your own risk.

  1.  Termination

You may terminate your StoreMe Account at any time using the functionality of the App or by delivering written notice to us.  You agree that we may, with or without cause, immediately terminate your StoreMe Account and access to the App and the Service, including terminating your ability to book Reservations using the Service, without prior notice.  Without limiting the foregoing, the following may lead to a termination by StoreMe of your StoreMe Account and use of the App and the Service: (a) any breach or violation by you of these Terms of Service (including but not limited to your representations and warranties hereunder) or other agreements with us or breach of guidelines we promulgate from time to time with respect to use of the App or the Service; (b) a request by law enforcement or government agency; (c) a request by you (self-initiated cancellation); (d) unexpected technical issues or problems; and (e) extended periods of inactivity.  These Terms of Service shall survive with respect to any previous and outstanding Reservations (including your payment obligations thereunder) upon any termination of your StoreMe Account or access to the App or the Service.

  1.  Disclaimer of Warranties

We do not make and we disclaim all express and implied warranties and representations, including, but not limited to, any implied warranty of fitness for a particular purpose, with regard to the Service (including the Site and the App), the StoreMe Data or the StoreMe Content. We do not warrant that access to the Service (including the Site and the App) will be uninterrupted or error-free or that defects in the Service will be corrected.

  1.  Limitation of Liability

Under no circumstances shall StoreMe or its affiliates, officers, directors, shareholders, employees or agents be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages (even if StoreMe has been advised of the possibility of such damages), including without limitation damages or loss of a “commercial” nature such as, but not limited to, loss of profits or revenue.  In no event shall the total liability of StoreMe (and its affiliates, officers, directors, shareholders, employees and agents) with respect to any claims, whether in contract, tort (including negligence and product liability) or otherwise, arising out of or related to these Terms of Service, the Service (including the Site and the App), the StoreMe Data, the StoreMe Content or the Reservations, exceed, in the aggregate, one hundred dollars ($100).

  1.  Release of Liability

THE LOCATIONS ARE OWNED OR OPERATED BY THIRD PARTIES THAT ARE NOT RELATED TO, ASSOCIATED WITH OR SPONSORED BY STOREME.  You will need to make your own independent judgment regarding your decision to store your Items at a given Location.  By using the Service, you acknowledge and agree that your use of the Service, including your decision to deal with a given Host or to store your Items with a Host at a given Location, IS AT YOUR OWN OPTION AND RISK.  You hereby release and forever discharge StoreMe and its officers, directors, agents, employees and underwriters (the “Released Parties”) from all liability (including for any injury, illness, death or property damage) arising in connection with your use of the Service, including without limitation your storage of Items with Hosts, except in each case (a) as expressly provided herein or (b) to the extent directly resulting from such Released Parties’ illegal actions, gross negligence or willful misconduct.

  1.  Indemnification and Insurance

You agree to indemnify and hold harmless StoreMe and its directors, officers, employees and agents, from and against any damages, liabilities, costs and expenses (including attorneys’ reasonable fees) arising out of any actual or threatened claim by any third party (including but not limited to a claim made by a Host against StoreMe) to the extent due to or based on (a) your violation of these Terms of Service (including without limitation breach of your representations and warranties), (b) your failure to comply with any applicable federal, state or local laws in connection with your conduct or other activities hereunder, (c) your gross negligence or willful misconduct, or (d) your nonpayment of fees hereunder, in each case except to the extent due to or resulting from StoreMe’s gross negligence or willful misconduct.

StoreMe has insurance that is provided by A+ rated insurance carriers (the “Insurance Policy”).  If one or more of your Item(s) are damaged, lost or stolen, and such damage, loss or theft is directly caused by the Host and is not the result of your negligence or willful misconduct or breach of these Terms of Service (including without limitation if any Item contains Prohibited Material), and the Insurance Policy general terms and conditions are satisfied, then you will be permitted to make a claim under the Insurance Policy not to exceed the policy limit of $3,000 per Reservation.

  1.  Damage or Loss Claims Procedure

As noted above, StoreMe insures for damage or loss of Items stored at Host Locations for up to $3,000 per Reservation. To be eligible to file a claim under our Insurance Policy, you must provide the following information:

  • Your email Reservation confirmation, including a photo (required in the App in order to reserve space) of the applicable Item(s), and any details relating to the check-in and check-out processes;
  • Your check-out email confirmation, including the time of check-out and total price of the Reservation (unless the Host notifies you that your Items have been lost or stolen and you are filing a claim for Items for which check-out was never completed)
  • Evidence of damage or loss (i.e., photo taken at check-out) and documentation of replacement costs; and
  • Any other information or evidence that StoreMe or our insurance carrier reasonably requests at the time you file the claim

You must submit your claim under the Insurance Policy to support@getstoreme.com within 24 hours after completion of the check-out process (or within 24 hours after you attempt to check-out your Items, if the Host notifies you that your Items have been lost or stolen). StoreMe provides this information to our insurance underwriter for review and processing of your claim. StoreMe will respond within two business days following underwriter review regarding settlement of the damage or loss claim.

  1.  Your Conduct

You shall not knowingly post, upload, transmit or share any information or other content on or through the Service, the Site or the App that:

  • is false, inaccurate or misleading;
  • is obscene or indecent;
  • infringes any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any party;
  • is defamatory, libelous, threatening, abusive, hateful, or contains pornography;
  • contains unsolicited or unauthorized advertisements, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.

You shall not interfere with Hosts’ or other Customers’ use and enjoyment of the Service, the Site or the App.  You may not use the Service, the Site or the App to conduct any activity that is illegal or violates the rights of others, provide instructional information about illegal activities, or promote physical harm or injury against any group or individual.

You shall not solicit personal information from anyone under the age of 18 or solicit passwords from any Host or any other Customer.  You shall not use contact information provided by Hosts or other Customers, or collect email addresses or other information about Hosts and other Customers, to facilitate the sending of unsolicited bulk communications such as SPAM or SPIM or allow others use of your membership account to take such actions.

You may not use any robot, spider, scraper, automated scripts or other automated means to access the Service, the Site or the App, or content or services provided therein or thereon, for any purposes.  You may not post content on or to the Service, the Site or the App that contains any viruses, Trojan horses, worms, time bombs, spiders, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.  You shall not attempt to make the Service, the Site or the App unavailable through denial-of-service attacks or similar means or use the Service, the Site or the App in a manner that could damage, disable, or impair the same.

  1.  Notices

You agree that we may send notices to you by email at the email address you provide (and we may send notices to you by text message at the phone number you provide, if you grant us permission in your StoreMe Account) when registering, or which you later update using the functionality of the App.

  1.  Feedback

If you provide to us (directly or indirectly, and by any means) any comments, feedback, suggestions, ideas, or other submissions related to the Service, the Site and/or the App (collectively “Feedback”), the Feedback will be the sole property of StoreMe.  We will be entitled to use, reproduce, disclose, publish, distribute, and otherwise exploit in any manner, all Feedback, without restriction and without compensating you in any way. We are and shall be under no obligation to maintain any Feedback in confidence, or to respond to any Feedback.

  1.  Disputes and Governing Law

In the event of any dispute arising under or in any way connected with your membership in or use of the Service (“Dispute”), you agree to cooperate fully and to provide any documentation or other information we reasonably request.

These Terms of Service shall be governed by the laws of the State of New York, without regard to its choice of law rules, and the applicable federal laws of the United States of America.  All Disputes shall be litigated exclusively in the state and federal courts residing in the Southern District of New York, and in no other court or jurisdiction.  You hereby submit to the jurisdiction of the state and federal courts sitting in the Southern District of New York.

  1. Terms Applicable if Accessing the App Through an Apple Device

If you are accessing or using the App through an Apple device, the following additional terms and conditions are applicable to you and are incorporated into the Agreement by this reference:

(a)   To the extent that you are accessing the App through an Apple device, you acknowledge that these Terms of Service are entered into between you and StoreMe and, that Apple, Inc. (“Apple”) is not a party to these Terms of Service other than as third party beneficiary as contemplated by Section 23(h) below.  You acknowledge that StoreMe, and not Apple, is responsible for providing the App and content thereof.

(b)  The license to the App granted in Section 2 above is further limited to installing and using the App only on an iPhone or iPad that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service.  For purposes of clarity, the license granted to you in Section 2 above is non-transferable.

(c)   You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or any support services to you with respect to the App.  To the extent that there are any such maintenance or support obligations under applicable law or the terms of these Terms of Service, StoreMe is solely responsible.

(d)  In the event of any failure of the App to conform to any applicable warranty (none of which is granted under these Terms of Service), you may notify Apple, and Apple will refund the purchase price for the App to you (if any); and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty (if any after giving effect to the disclaimers or warranty and limitations of liability in these Terms of Service ) will be StoreMe’s sole responsibility.

(e)   Notwithstanding anything to the contrary herein, and subject to the terms in these Terms of Service, you acknowledge, solely as between Apple and StoreMe , that StoreMe and not Apple is responsible for addressing any claims you or any third party may have relating to the App, or your possession and/or use thereof, including, but not limited, to: (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.  These Terms of Service do not limit StoreMe’s liability to you beyond what is permitted by applicable law.

(f)   You agree that in the event of a third party claim that the App or your possession and use of the App infringes on a third party’s intellectual property rights, StoreMe (and not Apple) will be solely responsible for any investigation, defense, settlement and discharge of any such intellectual property infringement claims.

(g)   If you have any questions, complaint or claims with respect to the App they should be directed to StoreMe by email at support@getstoreme.com.

(h)  You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary thereof.

  1.  Miscellaneous Terms

StoreMe may assign these Terms of Service at any time to a subsidiary or parent company or to a successor to its business as part of a merger or sale of substantially all of its assets to which these Terms of Service relate.  You may not assign or transfer these Terms of Service without our prior written consent.

You may not use StoreMe’s name in connection with any products, promotions or advertising without our prior written approval, except as expressly provided in these Terms of Service.

If any provision of these Terms of Service is held to be unenforceable for any reason, the remaining provisions will be unaffected and remain in full force and effect.

These Terms of Service, together with the Privacy Policy, constitute the entire agreement (a) between you and StoreMe regarding the use of the App and the Service and the content and services provided on the App and the Service, and (b) between you and each Host with whom you book a Reservation, in each case superseding any prior agreements between you and StoreMe or any such Host relating to the subject matter hereof.  The failure of you, StoreMe or a Host to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision in any instance.

For any questions or comments, or to report violations of these Terms of Service, please contact us at:

StoreMe, Inc.

Attn: StoreMe Customer Terms of Service and EULA Issues

Email: support@getstoreme.com

StoreMe Host Terms of Service

Welcome to www.getstoreme.com/ (the “Site”), and to StoreMe’s proprietary on-demand hourly storage platform connecting retail stores, hotels, offices, residences and other venues approved by StoreMe (“Hosts”) with users (“Customers”) who register using StoreMe’s mobile application (the “App” and together with the Site, the “Service”).  By registering for the Service or otherwise accessing or using the Site or the Service, you hereby agree to be bound by these StoreMe Host Terms of Service (“Terms of Service”) and our Privacy Policy, found at www.getstoreme.com/PrivacyPolicy (the “Privacy Policy”), which is incorporated herein by reference.  If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Service.

If an individual is registering to use the Service on behalf of an organization (the “Registering User”), the Registering User represents and warrants that he or she has the authority to bind such organization to these Terms of Service.  As used herein, the terms “Host” and “Hosts” refer to you (the StoreMe Host who has registered for the Service) and all other StoreMe Hosts (including you) who have registered for the Service.  References in these Terms of Service to “you” or “your” refer to the Host and, as reasonably appropriate based on the context, to the Registering User and each Authorized User (as defined below).

The Service, the Site and the App are owned and operated by StoreMe, Inc. (“StoreMe” or “we” or “us”).  We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Service at any time without further notice.  If we do this, we will post the changes to these Terms of Service on this page, send you an email notifying you that Terms of Service have changed at the email address you provide when registering or applying for registration (or which you later update), and will indicate at the top of this page the date these terms were last revised.  Your continued use of the Site and the Service after any such changes constitutes your acceptance of the new Terms of Service.  It is your responsibility to regularly check the Site to determine if there have been changes to these Terms of Service and to review such changes.

Please read these Terms of Service carefully as they contain important information regarding your legal obligations, remedies, and rights, including various limitations and exclusions.

  1.  General

Our Service allows Customers using the App to reserve space at a location that is owned, operated or leased by a Host (the “Location”) to drop off their luggage, bags and other personal items (“Items”) at the Location, and pick up the Items at a later time.  Using the Site, Hosts are able to manage Customer reservations and the drop-off and pick-up of Customers’ Items.

  1.  Eligibility, Approval Process and Host Registration

The Service, the Site and the App are intended solely for persons who are 18 or older.  Any access to or use of the Service by anyone under 18 is expressly prohibited.  By accessing or using the Service, you represent and warrant that you are 18 or older.

If you would like to become a StoreMe Host, you must complete and submit our application form (the “Host Application”), which will require that you provide the name and type of your business and other related information, including your Location’s address and capacity for storing Customers’ Items.  We will do our best to respond to your Host Application promptly, and we may request additional information from you to process your application.  We will notify you if your Host Application has been approved and that you may register for a StoreMe account (“StoreMe Account”).

During the initial registration process, the Registering User will become the default initial “administrator” for the Host’s StoreMe Account.  Your Registering User will be able to authorize additional individuals from your organization to use the Service (each, an “Authorized User”).  Each Authorized User will create an individual login and password.  The Registering User may change or designate additional “administrators” using the functionality of the Site.  Authorized Users’ use of the Service shall be governed by and subject to these Terms of Service, and such use shall be deemed to be the actions of the Host and such Host shall be responsible therefor.  Each Authorized User is responsible for safeguarding his or her password and agrees not to disclose his or her password to any third party.  Unless expressly authorized by StoreMe, you are not permitted to share your StoreMe Account with anyone or allow others to access or use your StoreMe Account (other than your Authorized Users).

You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.  You may not have more than one active StoreMe Account and we reserve the right to suspend or terminate your StoreMe Account and your access to the Site and the Service if you create more than one account.

  1.  Onboarding and Updating Your Host Profile

Once you have successfully registered for a StoreMe Account, you will be required to complete a setup process (the “Onboarding Process”) to be listed on the Service with the other Hosts in StoreMe’s network and for Customers to be able to see you and book Reservations (as defined below) with you.  The Site will guide you through the Onboarding Process, which will require you to, among other things:

(a)   upload photos of your Location;

(b)  designate your hours of operation when Customers may drop off and pick up Items (your “Business Hours”);

(c)   set the total storage capacity for your Location, measured as the maximum number of Large Items and/or Small Items (as defined on the Site) that can be stored at your Location at a given time (“Maximum Inventory”);

(d)  set the maximum number of days you are willing to hold Item(s) for a given Customer under a single Reservation (“Maximum Storage Time”);

(e)   enter your full name, email address and phone number(s), which email address and phone number(s) may be used to contact you by StoreMe or any Customer who has booked a Reservation at your Location; and

(f)   enter your bank account’s routing number, account number and other related information to enable you to collect fees as set forth in Section 7 below.

The selections you make during the Onboarding Process will be saved to your StoreMe Account on the “My Account” page (collectively, your “Host Profile”).  You may modify or update these settings (such as your Business Hours or your contact information) by updating your Host Profile using the functionality of the Site.

  1.  Customer Reservations

Using the App, Customers may book a reservation to store their Items at your Location (each, a “Reservation”).  Before submitting a Reservation, the Customer will select from choices afforded on the App and will be required to provide certain information, including: (a) the number and size of each Item (i.e., Small Item or Large Item) to be stored at your Location; (b) a photo of the Items; (c) the date and time when the Customer intends to pick up the stored Items (“Estimated Pick-up Time”); and (d) the Customer’s full name, email address and phone number.

The Customer may also include special notes or instructions for you regarding the handling or storage of Items.  You will use commercially reasonable efforts to comply with Customers’ reasonable instructions, unless such instructions conflict with these Terms of Service or the Customer Terms of Service and End User License Agreement, available at www.getstoreme.com/CustomerTermsofService (the “Customer Terms of Service”).  When a Customer books a Reservation at your Location, the Service does not permit the Customers to (i) store Item(s) that would cause you to exceed your Maximum Inventory, (ii) book the Reservation if the Drop-off Time (as defined below) or Estimated Pick-up Time would fall outside of your Business Hours, or (iii) designate an Estimated Pick-up Time that would result in you storing the Customer’s Item(s) for longer than your Maximum Storage Time.

When a Customer submits a Reservation at your Location using the App, we will notify you by sending a confirmation of the Reservation (“Reservation Confirmation”) to the email address and/or phone number (via text message) you have designated in your Host Profile.  We will also send a copy of the Reservation Confirmation to the Customer through the App and to his or her email address.

Each time a Customer makes a Reservation at your Location, you agree to store the specified Items and to work with the Customer in good faith to facilitate drop-off and pick-up of such Items, in accordance with the applicable Reservation and Section 5 below.  You acknowledge and agree that if a Customer cancels a Reservation within five (5) minutes after booking, that Customer will incur no charge or other penalty and you will not be entitled to any payment for such Reservation.

  1.  Drop-Off, Storage and Pick-Up

After booking a Reservation, Customers must arrive at your Location to drop off all Items no later than one (1) hour after booking the Reservation (the “Drop-off Time”).  If the Customer fails to drop off the Items within such one-hour period, the Service will automatically cancel the Reservation and the Customer will be charged a cancellation fee.  When the Customer arrives at your Location, you must (a) ask the Customer to verify his or her identity by providing his or her name, email address and phone number (which is provided to you in the Reservation Confirmation) or by showing you a copy of the Reservation Confirmation; (b) inspect the Items against the photo, quantity and size of the Items as set forth in the Reservation Confirmation; and (c) using the functionality of the Site, indicate that the Customer has dropped off, and you have inspected and checked in, the Items by selecting the “Confirm Check-in” button.  During the drop-off and check-in process, you may reasonably require the Customer to open any Item(s) to permit you to inspect their contents to verify that they do not contain any Prohibited Material (as defined in Section 6 below).

While storing Items for Customers, you acknowledge and agree that you will (i) use commercially reasonable measures to protect and maintain the security of all Items stored at your Location, which measures shall include keeping all Items in a designated, secure area at your Location accessible only by your employees and other authorized personnel who have reviewed and agree to be bound by these Terms of Service, (ii) store Items only at the Location approved by StoreMe and not move any Items outside of the Location, except as expressly permitted by StoreMe or the Customer, and (iii) not open or inspect the contents of any Items without the Customer’s consent; in each case, except to the extent you reasonably believe any such Item contains Prohibited Material in accordance with Section 6 below.  You are responsible for any damage to, or loss or theft of, Items stored at your Location, except to the extent such damage, loss or theft results from the applicable Customer’s negligence or willful misconduct or breach of the Customer Terms of Service (including without limitation if any Item contains Prohibited Material).

Upon the Customer’s return to your Location, you must (a) ask the Customer to verify his or her identity in accordance with the first paragraph of this Section 5; (b) return custody of all Items to the Customer; and (c) using the functionality of the Site, indicate that the Customer has picked up the Items by selecting the “Check-out” button.  You agree to return to the Customer all Items you are storing for such Customer upon his or her return to your Location, and in no event shall you withhold from or otherwise restrict the Customer’s access to any Item (including without limitation in the event of a dispute between you and the Customer) unless you reasonably believe such Item contains Prohibited Material, you have contacted the appropriate law enforcement authority and you are holding such Item only until law enforcement arrives at your Location.

With respect to Items you are storing pursuant to Reservations, in no event may you steal, sell, give away or dispose of, or otherwise remove from your Location, any such Item until (or any time after) seven (7) calendar days after the scheduled Estimated Pick-up Time for such Item(s) at your Host Location as specified in the applicable Reservation (“Maximum Holding Period”), unless the Customer has notified you and made other arrangements that are acceptable to you.

  1. Prohibited Material

Each Customer agrees under the Customer Terms of Service that he or she shall not store any of the following items at any Location (collectively, “Prohibited Material”):

(a)   Items that are illegal to possess under applicable federal, state or local law;

(b)  Hazardous material of any kind, including without limitation explosives, flammable items, fuel, pesticides, toxic chemicals, pollutants, waste or radioactive materials;

(c)   Firearms, weapons, ammunition, illegal drugs or other controlled substances;

(d)  Stolen goods or other contraband;

(e)   Perishable food items, spoiled food, living or deceased plants or animals, infested or otherwise contaminated items;

(f)   Items that emit fumes or other strong odors;

(g)   Cash, jewelry, fine art or securities; or

(h)  Other items with significant monetary value.

Notwithstanding Section 5 above, you may remove from your Location and dispose of any Item that you reasonably believe contains Prohibited Material other than items identified in clauses (g) or (h) above, without notice to the Customer and without responsibility to the Customer.  You may also report to any relevant law enforcement or other authority any Item that you believe contains Prohibited Material or of any illegal or suspected illegal activities of the Customer.  You must inform StoreMe immediately if you become aware of a breach or suspected breach by Customer of the requirement not to store any Prohibited Material.

  1.  Fees and Payment Terms; Stripe

Upon completion of each Reservation, when the Customer picks up the Items from your Location, the Service will calculate the total fees the Customer owes based on the total time elapsed between thirty (30) minutes after the time the Customer booked the Reservation, and the time the Customer picked the Item(s) up from your Location once you have completed the check-out process on the Site (and not based on the Estimated Pick-Up Time in the Reservation Confirmation), and the hourly and/or daily charges applicable to such Item(s).  The total fees owed by the by Customer will be communicated to you (via the Site) and to the Customer (via the App) immediately after the Customer has picked up the Items from your Location and you have completed the check-out process on the Site.

The total fees owed by the Customer shall be determined by multiplying (i) each Large Item and each Small Item you stored for the Customer, by (ii) StoreMe’s then current hourly rate for Large Items and Small Items, respectively; provided, however, that if the length of the Reservation is greater than seven (7) hours but less than twenty-four (24) hours, the Customer shall not pay by the hour, but shall instead pay StoreMe’s then current daily rate for each Large Item and each Small Item.  At the start of each subsequent 24-hour period after the Items have been dropped off at the location, the same calculation shall apply.  StoreMe’s current hourly and daily rate for Large Items and Small Items are made available to all Hosts and Customers through the Service, and Customers will have the opportunity to review these rates prior to booking a Reservation.  All determinations made by StoreMe regarding fees shall be final and binding on Hosts and Customers.

For each Reservation you complete for a Customer and after we have received payment from such Customer, (a) we agree to transfer to you an amount equal to sixty percent (60%) of Net Reservation Fees (as defined below), and (b) in consideration for providing the Service and connecting you with Customers, we retain an amount equal to forty percent (40%) of Net Reservation Fees.  Notwithstanding the foregoing, you acknowledge and agree that we may reduce amounts owed to you in the event you are responsible for any damage to, or loss or theft of, Items stored at your Location in accordance with Section 5 above.  All payments shall be made in U.S. Dollars.  You may not accept any cash payments from Customers who store Items at your Location, and all payments must be processed using the Service through our third-party payment processor as set forth below.  We reserve the right to offer promotional discounts to any Customer in our sole discretion.  We are under no obligation to pay any fees to you unless we have received payment from the Customer.  You acknowledge and agree that (i) your right to receive payment hereunder is contingent upon payment to us by the applicable Customer, and (b) you shall pursue any and all legal remedies for nonpayment only against the applicable Customer and not against StoreMe.

As used herein, “Net Reservation Fees” means, with respect to a single Reservation booked by a Customer, the total fees actually paid by such Customer (including cancellation fees, if any), exclusive of any (i) applicable sales, use, and other taxes, (ii) transaction fees (including without limitation any processing or other fees collected by our third-party payment processor), and (iii) discounts applied to such Reservation.  For the avoidance of doubt, your right to receive payment from us is contingent upon our receiving payment for the Reservation from the Customer.  While we use commercially reasonable efforts to collect payment from Customers, we cannot guarantee payment from Customers and we shall not be liable for any nonpayment by Customers.

StoreMe uses Stripe, a third-party payment platform, to process Customers’ credit and debit card transactions and make periodic payments to your Host bank account.  You expressly understand and agree that StoreMe shall not be liable to you for our failure to collect fees from Customers arising out of any failure of such third-party payment platform.  The services provided by Stripe are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”).  By agreeing to these Terms of Service or continuing to operate as a Host, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time.  As a condition of StoreMe enabling payment processing services through Stripe, you agree to provide StoreMe accurate and complete information about you and your business, and you authorize StoreMe to share it and transaction information related to your use of the payment processing services provided by Stripe.  

  1.  Host Representations and Warranties

Each time you use or access the Site or the Service (including without limitation each time a Customer books a Reservation at your Location), you represent and warrant to StoreMe that:

  • You have provided, and will continue to provide, information that is correct and current;
  • Your performance under these Terms of Service and your use of the Site and the Service will comply with all applicable laws, rules and regulations;
  • You have the authority to agree to these Terms of Service (including without limitation the authority to accept Reservations) and have the necessary rights to perform your obligations hereunder; and
  • You will not subcontract or delegate the performance of your obligations hereunder (including without limitation the handling and storage of Customers’ Items) to any third party.
  1.  Ownership

The Service (including the Site and the App), the StoreMe Data and the StoreMe Content, including all intellectual property rights therein, are and shall remain (as between you and StoreMe) the property of StoreMe and its licensors.  As used herein: (a) the “StoreMe Data” means all data and information related to the access and use of the Service hereunder, including all information about Customers who book Reservations at your Location made available to you in connection with such Reservations; and (b) the “StoreMe Content” means content (other than StoreMe Data) available on or through the Service (including the Site and the App), including designs, computer code, text, graphics, pictures, music, sound, and other works and their selection and arrangement.

You are granted a limited license to access and use the Service, the Site, the StoreMe Data and the StoreMe Content in accordance with these Terms of Service, solely to exercise your rights and perform your obligations hereunder.  No StoreMe Data or StoreMe Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted or sold in any form or by any means, in whole or in part, without our prior written permission.  You may not upload or republish StoreMe Data or StoreMe Content on any Internet, intranet or extranet site or incorporate the information in any other database or compilation, and any other use of the StoreMe Data or StoreMe Content is strictly prohibited.  

Except for the limited license granted above, neither these Terms of Service nor your use of the Service, the StoreMe Data or StoreMe Content conveys or grants to you any rights in or related to the Service, the StoreMe Data or StoreMe Content.

  1.  Confidentiality

You acknowledge and agree that in connection with your use of the Service  you may have access to or may be exposed to, directly or indirectly, StoreMe confidential information (“Confidential Information”).  Confidential Information includes, without limitation, all StoreMe Data and our transaction volume, marketing and business plans, business, financial, technical, operational and other non-public information (whether disclosed in writing or verbally) that we designate as being proprietary or confidential or which you should reasonably know should be treated as confidential.  You acknowledge and agree that: (a) you shall not use Confidential Information for any purpose except in furtherance of these Terms of Service; (b) you shall not disclose Confidential Information to any third party, except to your employees, contractors and agents, as necessary to perform hereunder, provided such persons are bound to obligations of confidentiality and non-use no less protective than the terms hereof; and (d) you shall return or destroy all Confidential Information, upon the termination of these Terms of Service or at our request.  Notwithstanding the foregoing, Confidential Information shall not include any information to the extent it: (a) is or becomes part of the public domain through no act or omission on your part; (b) was in your possession prior to the date hereof without an obligation of confidentiality; (c) is disclosed to you by a third party having no obligation of confidentiality with respect thereto; or (d) is required to be disclosed pursuant to law, court order, subpoena or governmental authority, provided you notify us and provide us with a reasonable opportunity to contest or limit such required disclosure.

  1.  Privacy

You agree that you have read, understood and accept the terms of our Privacy Policy.  This policy governs the collection, use and sharing of personal and non-personal information from you when using the Service (including the Site and the App).

  1.  Links to Other Websites

The Site or the Service may contain links to other websites that are not under the control of StoreMe.  The inclusion of any link does not imply endorsement by us of such site and we are not responsible for the content of such linked sites.  If you decide to leave the Site and access a third party website, you do so at your own risk.

  1.  Termination

You may terminate your StoreMe Account at any time using the functionality of the Site or by delivering written notice to us.  You agree that we may, with or without cause, immediately terminate your StoreMe Account and access to the Site and the Service, including terminating your ability to be listed as a “StoreMe Host” on the Service, without prior notice.  Without limiting the foregoing, the following may lead to a termination by StoreMe of a Host’s StoreMe Account and use of the Site and the Service: (a) any breach or violation by you of these Terms of Service (including but not limited to your representations and warranties hereunder) or other agreements with us or breach of guidelines we promulgate from time to time with respect to use of the Site or the Service; (b) a request by law enforcement or government agency; (c) a request by you (self-initiated cancellation); (d) unexpected technical issues or problems; and (e) extended periods of inactivity.  These Terms of Service shall survive with respect to any previous and outstanding Reservations (including your obligation to return to Customers any Items you are storing upon such Customer’s return to your Location) upon any termination of your StoreMe Account or access to the Site or the Service.

  1.  Disclaimer of Warranties

We do not make and we disclaim all express and implied warranties and representations, including, but not limited to, any implied warranty of fitness for a particular purpose, with regard to the Service (including the Site and the App), the StoreMe Data or the StoreMe Content, or that Customers will book any Reservations or any quantity of Reservations at your Location, to the extent permitted by law.  We do not warrant that access to the Service (including the Site and the App) will be uninterrupted or error-free or that defects in the Service will be corrected.

  1.  Limitation of Liability

Under no circumstances shall StoreMe or its affiliates, officers, directors, shareholders, employees or agents be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages (even if StoreMe has been advised of the possibility of such damages), including without limitation damages or loss of a “commercial” nature such as, but not limited to, loss of profits or revenue.  Except with respect to any fees owed to you by StoreMe hereunder, in no event shall the total liability of StoreMe (and its affiliates, officers, directors, shareholders, employees and agents) with respect to any claims, whether in contract, tort (including negligence and product liability) or otherwise, arising out of or related to these Terms of Service, the Service (including the Site and the App), the StoreMe Data, the StoreMe Content or the Reservations, exceed, in the aggregate, one hundred dollars ($100).

  1.  Release of Liability

You understand that by using the Service and storing Items for Customers, you assume all risks of injury, harm or property damage associated with the handling and storage of such Items.  You hereby release and forever discharge StoreMe and its officers, directors, agents, employees and underwriters (the “Released Parties”) from all liability (including for any injury, illness, death or property damage) arising in connection with your use of the Service, including without limitation your handling and storage of Customers’ Items, except in each case to the extent directly resulting from such Released Parties’ illegal actions, gross negligence or willful misconduct.

  1.  Indemnification and Insurance

You agree to indemnify and hold harmless StoreMe and its directors, officers, employees and agents, from and against any damages, liabilities, costs and expenses (including attorneys’ reasonable fees) arising out of any actual or threatened claim by any third party (including but not limited to a claim made by a Customer against StoreMe) to the extent due to or based on (a) your violation of these Terms of Service (including without limitation breach of your representations and warranties), (b) your failure to comply with any applicable federal, state or local laws in connection with your conduct or other activities hereunder, (c) your gross negligence or willful misconduct, or (d) your handling and/or storage of Customers’ Items, in each case except to the extent due to or resulting from StoreMe’s gross negligence or willful misconduct.

You shall carry, with financially sound and reputable insurers, insurance coverage (including property and liability coverage) with respect to the conduct of your business against loss from such risks and in such amounts as is customary for well-insured entities engaged in similar businesses and sufficient to cover your indemnification obligations in this Section 17. As a StoreMe Host, you will provide StoreMe with your “Certificate of Insurance” upon request.

  1.  Your Conduct

You (which for purposes of clarity includes your Authorized Users) shall not knowingly post, upload, transmit or share any information or other content on or through the Service, the Site or the App that:

  • is false, inaccurate or misleading;
  • is obscene or indecent;
  • infringes any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy of any party;
  • is defamatory, libelous, threatening, abusive, hateful, or contains pornography;
  • contains unsolicited or unauthorized advertisements, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;

You shall not interfere with Customers’ or other Hosts’ use and enjoyment of the Service, the Site or the App.  You may not use the Service, the Site or the App to conduct any activity that is illegal or violates the rights of others, provide instructional information about illegal activities, or promote physical harm or injury against any group or individual.

You shall not solicit personal information from anyone under the age of 18 or solicit passwords from any Customer or any other Host.  You shall not use contact information provided by Customers or other Hosts, or collect email addresses or other information about Customers and other Hosts, to facilitate the sending of unsolicited bulk communications such as SPAM or SPIM or allow others use of your membership account to take such actions.

You may not use any robot, spider, scraper, automated scripts or other automated means to access the Service, the Site or the App, or content or services provided therein or thereon, for any purposes.  You may not post content on or to the Service, the Site or the App that contains any viruses, Trojan horses, worms, time bombs, spiders, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.  You shall not attempt to make the Service, the Site or the App unavailable through denial-of-service attacks or similar means or use the Service, the Site or the App in a manner that could damage, disable, or impair the same.

  1.  Notices

You agree that we may send notices to you by email at the email address you provide (and we may send notices to you by text message at the phone number you provide, if you grant us permission in your Host Profile) when registering or applying for registration, or which you later update using the functionality of the Site.

  1.  No Competitive Services

Following your registration for the Service and at all times while you have an active StoreMe Account (as described below), you agree not to register for or otherwise participate in any service, website, platform or mobile application that (i) is owned or operated by one of StoreMe’s competitors, or (ii) is substantially similar to the Service.

  1.  Feedback

If you provide to us (directly or indirectly, and by any means) any comments, feedback, suggestions, ideas, or other submissions related to the Service, the Site and/or the App (collectively “Feedback”), the Feedback will be the sole property of StoreMe.  We will be entitled to use, reproduce, disclose, publish, distribute, and otherwise exploit in any manner, all Feedback, without restriction and without compensating you in any way. We are and shall be under no obligation to maintain any Feedback in confidence, or to respond to any Feedback.

  1.  Independent Contractor

You and StoreMe are independent contractors and nothing herein will be construed to create a partnership, joint venture, or agency relationship between you and StoreMe.  You agree not to represent yourself in any way to be a partner or joint venturer of or with StoreMe.  You are responsible for paying all withholding and other taxes required by law to be paid with respect to your employees and other personnel as and when the same become due and payable.

  1.  Disputes and Governing Law

In the event of any dispute arising under or in any way connected with your membership in or use of the Service (“Dispute”), you agree to cooperate fully and to provide any documentation or other information we reasonably request.

These Terms of Service shall be governed by the laws of the State of New York, without regard to its choice of law rules, and the applicable federal laws of the United States of America.  All Disputes shall be litigated exclusively in the state and federal courts residing in the Southern District of New York, and in no other court or jurisdiction.  You hereby submit to the jurisdiction of the state and federal courts sitting in the Southern District of New York.

  1.  Miscellaneous Terms

StoreMe may assign these Terms of Service at any time to a subsidiary or parent company or to a successor to its business as part of a merger or sale of substantially all of its assets to which these Terms of Service relate.  You may not assign or transfer these Terms of Service without our prior written consent.

You may not use StoreMe’s name in connection with any products, promotions or advertising without our prior written approval, except as expressly provided in these Terms of Service.

If any provision of these Terms of Service is held to be unenforceable for any reason, the remaining provisions will be unaffected and remain in full force and effect.

These Terms of Service, together with the Privacy Policy, constitute the entire agreement (a) between you and StoreMe regarding the use of the Site and the Service and the content and services provided on the Site and the Service, and (b) between you and each Customer who books a Reservation with you, in each case superseding any prior agreements between you and StoreMe or any such Customer relating to the subject matter hereof.  The failure of you, StoreMe or a Customer to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision in any instance.

For any questions or comments, or to report violations of these Terms of Service, please contact us at:

StoreMe, Inc.

Attn: StoreMe Host Terms of Service Issues

Email: support@getstoreme.com